As soon as you book, you will receive a pdf voucher in your email. You can also find this voucher in your profile page of the website. Occasionally we will not be able to automatically fulfil your booking within a certain time limit (because a lot of Iranian hotels are still offline), and in this case we will get back to you within a day by email or phone.
Please print the voucher and bring it with you to the hotel. Then sit back and enjoy your trip!
Yes, you can book a hotel room using your credit card to guarantee your room reservation.
We negotiate bulk discounts with the hotels then pass them on to our customers. In addition, as a technology company we have lower running costs than traditional agencies which means we can offer you lower prices.
Every hotel has a different policy for children which is detailed on the hotel page and in your confirmation voucher. Typically, though, there will not be a charge for children under the age of two.
The voucher we have sent you by email and your passport. If you cannot find your voucher, please download it from your profile page on our website.
Sure, please contact our support center on +98 21 910 30 860 or [email protected] quoting your booking number. We are open 24/7. Please note that cancellation fees may apply.
Sure, but let it be noted that the amount you will be refunded will differ depending on the circumstances and the hotel. If you cancel close to or after your check-in date, there may be no refund.
To cancel your booking, please send the voucher along with your phone number, bank details, and name to this address: [email protected]. You will receive confirmation of the cancellation and any money owed within 48 hours.