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REFUND POLICY
Our Responsible Travel Policy

CANCELLATION FEES

 

Here are the cancelation fees for each of our services:

Visa Application Service:

Non-Refundable

 

Flight:

Flight cancellation fees vary depending on the airline, class, and the time of cancelation. Following table shows the amount of cancelation fee for each airline and class. Class of each flight is shown on the ticket.

 


Airline


Ticket Class


Three days before departure (12 p.m.)


One day before departure (12 p.m.)


Up to three hours before departure


Up to thirty minutes before departure


Less than thirty minutes to departure


Iran Air


V Y C J


20%


40%


M Q O


30%


60%


L N


100%


Aseman


U W R X V M Q N Y S O


20%


40%


D I Z A


15%


30%


L H K


30%


60%


B


100%


Mahan


S X T V Q P R Y B


10%


30%


50%


L


15%


40%


50%


I


20%


40%


50%


N


20%


50%


70%


C


30%


40%


70%


U W


90%


95%


Ata


All


20%


40%


50%


Taban


V Z L Y E K


20%


30%


40%


50%


N J


10%


30%


50%


U H B


100%


Qeshm Air


non- N R K


50%


10%


30%


50%


N R K


100%


Caspian


J Z Q W N X S H P


30%


50%


M O


40%


70%


K


50%


80%


L V I


100%


Naft


All


30%


50%


 2 hours to departure and later: 65%


Kish Air


J C Y H V R D


Up to 24 hours before departure 20%


Less than 24 hours to departure : 40%


Q M N L O


Up to 24 hours before departure: 25%


Less than 24 hours to departure : 50%


Taftan


All


15%


25%


40%


55%


60%

 


Airline


Airline Ticket Class


Up to 4 hours before departure


Less than 4 hours to departure


Meraj


B B1


8 EUR


12 EUR


H H1


8 EUR


10 EUR


Y Y1


11 EUR


14 EUR


P (Promotion)


100%

 


Airline


Ticket Class


Three days before departure (12 p.m.)


Two days before departure (12 p.m.)


One day before departure (12 p.m.)


Less than One day before departure (12 p.m.)


 Iran Air Tours


Y W V U S


20%


40%


50%


60%


Q N M L


40%


60%


80%


90%


K H E B


60%


80%


100%


G


30%


40%


70%


100%

 

Bus:

For cancellations up to 24 hours before departure, there will be a cancellation fee of 10% + a fix fee of 1 EUR as refund processing fee. Cancellations within 24 hours to departure are non-refundable.

 

 

Train:

Percentages of the penalty which will deduct after cancellation:

  • From ticket issuing date till 12:00 a day before departure 10%
  • From 12:00 a day before departure till 3 hours before departure time 30%
  • 3 hours before departure 50%
  • After departure 100%

 

REFUNDING POLICY

In order to cancel a service please contact us at contact@orienttrips.com Our customer service agents will guide you and will refund any applicable amount to your bank account within 14 working days.

 

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