Snapp Taxi is an app-based ride service used for city travel in Iran. A passenger enters a pickup point and destination, reviews the available service and fare, and requests a nearby driver. Availability, payment options and booking requirements can depend on the city and the booking method.

Enter your pickup point and destination, provide the requested contact and travel details, review the available service, fare and cancellation terms, and confirm the ride using the booking method offered. Keep the confirmation details after booking. Do not assume that a local app account or an international card is available for every booking channel.

Do not assume that an international card will work for every Snapp-related booking. Payment options depend on the booking channel and its current payment setup. Check the methods shown at checkout; if payment fails, contact support before requesting the ride and never give card details to the driver.

Compare the driver name or profile, vehicle model and license plate with the booking details before entering. Confirm the destination, use the available contact or support options if something is wrong, and share your trip details with a trusted person when appropriate.

Snapp Taxi availability is not identical in every Iranian city or neighborhood. Coverage and driver supply can change, so check whether your pickup point and destination are accepted during booking instead of assuming nationwide availability.

Standard Snapp Taxi rides are generally intended for local travel within a city. Intercity availability, vehicle type and pricing depend on the service and route shown at booking, so confirm that the exact city-to-city journey is accepted before paying.

Cancel a ride through the booking method used to request it, as soon as you know you will not travel. Any cancellation charge or refund depends on the current service terms and how far the ride has progressed, so check the amount shown before confirming cancellation. Contact support if the cancellation is caused by a safety or service problem.

Before entering, compare the driver details, vehicle model and license plate with the information shown for your ride. If the details do not match, do not start the trip; move to a safe place and use the available support or contact option.

Cash availability depends on the booking method and the payment options shown for the ride. Follow the selected payment method and the fare displayed before confirming. Do not pay a driver by card transfer or an extra amount outside the agreed booking unless the service clearly requires it.