Upon completing your booking with us, you`ll promptly receive a booking confirmation sent to the email address you specified during the booking process.
Should your booking confirmation not arrive shortly after your booking is finalized, we recommend checking your spam or junk email folder. If it`s still missing, please reach out to our support center for assistance.
You can book your flight tickets several months in advance of your intended departure date. However, it`s not uncommon to find more affordable tickets closer to the flight date, so consider postponing your online booking if feasible. Nonetheless, if your travel plans fall during peak seasons or holidays, it's wise to secure your flight reservations as early as possible to ensure availability.
Child and infant ticket prices vary based on the cabin and fare class selected. Typically, tickets for children aged 2-12 years cost between 50% to 100% of the adult fare. For infants under 2 years old, the fare is generally 10% of the adult price. Keep this in mind when purchasing your airline tickets.
No, booking flights online through a reputable website usually doesn`t cost more—in fact, it may even save you money thanks to potential discounts. Additionally, booking online offers the advantage of customer support throughout the process.
Yes, refunds for ticket cancellations are available through OrientTrips. We advise reviewing the penalty charges detailed in the refund policy section during the booking process. These fees vary based on the ticket type and both cabin and fare classes. For further assistance or to proceed with a cancellation, please reach out to the OrientTrips support team, available 24/7.
Unfortunately, name changes are not permitted for both domestic and international scheduled flight tickets. However, some charter flight companies do allow name changes on their tickets. For more details or to inquire about cancelling your flight tickets, please contact the OrientTrips support team, available 24 hours a day.
The baggage allowance depends on cabin and fare class. Typically, Iranian domestic airlines allocate a baggage allowance of 20 kilograms for passengers flying in economy class and 30 kilograms for those in business class.
The dimensions of cabin luggage should not exceed 115 centimeters, and each passenger is only allowed to carry one handbag. The weight of this luggage for regular passengers can be up to a maximum of 5 kilograms.
